Digital product manager

Remote
- Leuven, Vlaams Gewest, Belgium
Product

Job description

About us

We are an ambitious digital product studio that focuses on designing Digital Products with a positive impact on our environment and society. We believe that qualitative design lasts and has a long-term positive effect on people. Research is key to this valuable design process.
We work together as a team of specialists, with people with different talents and backgrounds.

We’ve created some interesting stories about what we think is important in the world of design, enjoy the reading!

We're looking for

Someone who keeps their head cool while synthesizing business, user and technological contexts. You'll be working remotely with the existing design team of several specialists with different backgrounds. You will work closely with Hannes, the Captain, focusing on helping clients in their struggles to get great digital products.

What will you be doing?

Understand the existing (product) organization and situation of our clients

Listen & ask questions about marketing and sales, pricing, business vision, product vision, user research, documentation, prototyping, user validation, measurement, governance, team and roadmap.

Perform user research and choose the right method for each case

Interviewing
Shadowing
Analyzing metrics (e.g. Mix Panel, Amplitude, or Google Analytics)
Describing user problems into How Might We's

Formulate needed changes

For product vision, user research, documentation, prototyping, user validation, measurement, governance, team and roadmap.
In the form of processes: meetings, documentation and roles
Saying 'no, that is not a good idea' and being able to explain why in a diplomatic way

Install these changes on the business and tech side

MVP definitions
Inject product knowledge: lean, user-centred design, research, the mom test, sales vs product, etcetera.
Creating documentation together: feature passports
Having conversations with CTOs and developers
Manage a design team changes and help them to support the new product organization
Set up and follow up on the appropriate documentation

Job requirements

Don’t hesitate to apply if you don’t fulfil 100% of the requirements. Superheroes don’t exist, people with passion and talent do!

People skills

You communicate clearly in English (via digital channels and in real life)
You can understand and adapt to the client's context
You actively search for user input and challenge the information you find; you don't hesitate to ask questions if things are not clear
You know how to implement changes within organizations with different degrees of resistance in a diplomatic way
You are able to adapt to different processes and you feel comfortable working with startup clients with different challenges and contexts
You document everything in such a way that everybody can understand what is happening and why
You do what you promise and you take ownership of tasks. You always aim for the best quality within the constraints of timing and budget
You actively and consistently strive to expand your knowledge

Product skills

Minimum of 5 years of professional experience in a similar role
Experience with the process of creating digital products
You can research the needs of users and validate a concept with them
You have excellent analytical and problem-solving skills
Knowledge of usability and comprehensive knowledge of digital design
Comprehensive knowledge of product metrics
You are well organized and manage your work efficiently

Bonus points

You have created a product roadmap before
You can speak and write in Dutch (for some of our clients)
Experience with business processes and models
You have start-up experience
You have a background in either business management, design, software development, or psychology

Also important

You live and work in the range of time zones CET-02:00 and CET+02:00. If you are not a Belgian citizen, you will always be hired as an independent subcontractor.

What will you be offered?

At Smooth Sailing you will be working in a small team with great people (that's what everyone says). We make time for weekly feedback moments and pick the projects you work on based on your skill level and learning path.
We offer money in the bank every month and all the sleep you need. You choose when and where you work.
We provide you with the necessities for doing a good job: a laptop, a phone, a personal learning path, meal vouchers and proper assurance.
5 weeks of paid holidays
Occasional (onsite) team events

Divers team = Good products

We care about people, we want the diversity of the world to be reflected in the DNA of our company. That's why we welcome people of any gender, race, age, sexual orientation, socioeconomic status, with or without disabilities.

We believe different points of view lead to better products. And more diversity in all ranges results in a better team.

So, don’t hold back on applying!